kemono Platform Account Terms

Account Creation and Eligibility

To open a kemono account, you must be of legal age in your jurisdiction and meet our identity verification requirements. During account creation, we collect your name, email, phone number, and address. We use this information to verify your identity, prevent fraud, and comply with local regulations. Our kemono team may request additional documents (such as a copy of your national ID, passport, or proof of address) to confirm your details, especially before your first withdrawal or if your activity patterns warrant additional checks.

We do not permit multiple accounts under the same identity. If we discover duplicate accounts, we reserve the right to suspend or close them. Account names, usernames, and passwords are your responsibility — keep them secure and do not share them with others. If you suspect unauthorized access to your kemono account, contact our support team immediately so we can secure it.

When you join kemono, you agree that all information you provide is accurate and complete. You agree that our service is available only where local law permits online wagering, and you certify that you are accessing kemono from a jurisdiction where our services are lawfully available.

Deposits, Withdrawals, and Payment Terms

Our kemono platform accepts deposits via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Minimum and maximum deposit amounts vary by payment method — check your kemono deposit screen for current limits. When you deposit, funds are credited to your account balance immediately (e-wallet methods) or within one business day (bank transfers).

You may withdraw your balance at any time by requesting a withdrawal from your kemono account. You must select a payment method, and we process the withdrawal subject to standard verification. For large withdrawals or first-time requests, our kemono team may ask for proof of identity or address. Once verified, we send funds to your payment source within the timeframe specified for that method — typically minutes for e-wallets, hours to one business day for bank transfers.

We reserve the right to decline or delay a withdrawal if:

• We have not completed your KYC (Know Your Customer) verification.
• The withdrawal pattern suggests fraud or money-laundering risk.
• Your account has an outstanding dispute or pending investigation.
• The withdrawal amount exceeds limits we may have set on your account.

Our kemono policy requires that withdrawals be made to the same payment method you used for deposits, unless we agree otherwise. This protects your funds and prevents unauthorized transfers.

Deposit cancellation

Once deposited into your kemono account, funds cannot be returned. You are responsible for verifying the amount and method before confirming.

Withdrawal holds

We may hold a withdrawal for verification. This is standard practice and protects your account from fraud.

Third-party payments

Our kemono terms do not permit deposits or withdrawals on behalf of other people. All funds must belong to the account holder.

Currency and conversion

kemono operates in Indonesian Rupiah (IDR). If you deposit in another currency, your bank or payment provider handles conversion.

Bonus Offers and Promotional Terms

From time to time, our kemono platform may offer promotional bonuses — for example, deposit-match offers or free spins. Any bonus we advertise comes with specific terms, which we display clearly at the time of the offer. These terms typically include:

• Eligibility criteria (e.g., new accounts only, minimum deposit amount).
• Validity period (e.g., bonus expires 30 days after award).
• Wagering requirements (e.g., bonus must be wagered three times before withdrawal).
• Eligible games (e.g., bonus applies to Liga 1 betting but not live blackjack).

We reserve the right to modify or cancel any bonus offer at any time. If we discover that a bonus was awarded due to a system error, or if you have breached the bonus terms, we may reclaim the bonus and any winnings derived from it. Our kemono team will notify you if this occurs and explain our reasoning.

Betting and Game Settlement

Our kemono sportsbook covers Liga 1, Piala Indonesia, Piala AFF, Piala Asia, Champions League, and other football leagues. When you place a bet on a match, your stake is deducted from your balance immediately. The bet is settled according to the official result reported by the league or tournament governing body. For example, Liga 1 results are settled based on the final score issued by the Indonesian Football Association.

Live-dealer games (blackjack, roulette, baccarat, Dragon Tiger) settle in real time as the dealer or game mechanism completes the round. Slot games and arcade games settle instantly when the spin or game ends. Our kemono system updates your balance immediately upon settlement.

If you believe a bet was settled incorrectly, contact our kemono support team with details. We review the settlement records and explain our decision. If we made an error, we correct your balance. We do not adjust bets based on your personal interpretation of rules — we follow the official result as reported by the league or game provider.

Account Restrictions and Suspension

We reserve the right to restrict, suspend, or close your kemono account if:

• You breach any term of this agreement.
• We detect unauthorized or fraudulent activity on your account.
• Your account is used to facilitate money laundering or other illegal activity.
• You fail to complete identity verification when requested.
• You access our kemono platform from a jurisdiction where our services are prohibited.
• You use multiple accounts or attempt to manipulate bonuses or betting systems.

If we suspend your kemono account, we will notify you of the reason when possible. You retain the right to request withdrawal of any balance remaining in your account, subject to verification. We may hold funds temporarily if an investigation is ongoing.

Liability and Indemnity

Our kemono platform is provided on an "as-is" basis. We make no warranty that our service is error-free or uninterrupted. While we use industry-standard security practices, we do not guarantee that unauthorized access will never occur. You use kemono at your own risk.

We are not liable for any loss, damage, or inconvenience arising from network failures, payment provider delays, or third-party service interruptions beyond our control. We are liable only for direct losses caused by our gross negligence or willful misconduct.

You agree to indemnify kemono and hold us harmless from any claims, losses, or damages arising from your use of our platform, your violation of these terms, or your violation of applicable law.

Jurisdiction and Governing Law

These kemono terms are governed by the laws applicable to the jurisdiction in which our service is offered. Any disputes arising from these terms are resolved according to the procedures outlined in our terms and through our support channel.

Our kemono terms may be updated at any time. We will notify account holders of material changes by email or through a notice in your account dashboard. Your continued use of kemono after an update constitutes acceptance of the new terms. If you do not agree with any change, you may close your account and request withdrawal of your balance.