kemono Casino & Sportsbook Data Care
This page describes what we collect when you use kemono and how we keep that data protected. We at kemono are committed to transparency about data handling. Our kemono platform collects personal information during account registration, payment processing, and gameplay — only what is necessary to deliver our services, comply with anti-money-laundering rules, and resolve disputes.
We do not sell your data to third parties for marketing purposes. We do not track you across unrelated websites. We process your information according to the laws of the jurisdictions where our kemono services operate. This privacy policy applies to all users of our kemono platform, whether you access via web browser or mobile app, and covers all kemono products — football betting (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games, and esports markets.
If you have questions about our kemono data practices after reading this page, contact our support team through your kemono account dashboard or use the channels listed at the end of this policy.
What Data We Collect on kemono
When you create a kemono account, we collect your email address, a chosen username, and a password. During account verification, we may request your full name, date of birth, and residential address. For larger withdrawals or disputes, we ask for proof of identity (KTP, passport, or national ID) and proof of address (utility bill, bank statement). We store these documents securely and do not share them with unrelated third parties.
When you fund your kemono account via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer, we record the payment method, amount, date, and transaction reference. Our kemono payment processors (the banks and e-wallet providers) retain their own records according to their policies. We do not retain your full card or bank details — we store only a reference that allows us to process future transactions and dispute claims.
During gameplay on kemono, we log your bets, game results, and balance changes. This data allows us to settle disputes accurately and detect fraud. We also record your IP address, device type, and browser information for security and anti-fraud purposes. If you contact our kemono support team, we keep a record of your inquiry and our response to help resolve issues quickly.
Our kemono data retention approach
We keep your kemono account data as long as your account is active. After you close your kemono account, we retain transaction records and account history for up to seven years to comply with anti-money-laundering and tax regulations in our operating jurisdictions. Personal information like your email and address may be deleted sooner unless we have a legal obligation to retain it.
How We Use Your Data on kemono
We use your kemono account data for five primary purposes:
- Service deliverywe process your deposits and withdrawals, settle your bets and game outcomes, and manage your account balance across all kemono products (Liga 1 betting, live blackjack, Aviator slots, esports markets).
- Fraud and securitywe analyze your kemono activity for suspicious patterns, unusual deposit sources, or potential account takeover. We may temporarily restrict withdrawals if we detect irregular activity and contact you via email or phone to verify.
- Regulatory compliancewe conduct Know Your Customer (KYC) checks and anti-money-laundering (AML) screening as required by our operating jurisdictions. This includes verifying your identity and checking whether your name appears on international sanctions lists.
- Dispute resolutionwe use your kemono transaction history to investigate complaints about bet settlement, game malfunctions, or payment processing. We review logs and provide transparent explanations of outcomes.
- Service improvementwe analyze aggregated, anonymized kemono usage data to understand which games, markets (Liga 1 vs Champions League), or payment methods are popular, and to identify technical issues. We do not use this data to profile you individually for targeted advertising.
We do not use your kemono data for unsolicited marketing. We do not sell your email, phone, or personal details to third parties. If we send you promotional content about new kemono features or special market events (like Piala AFF tournament coverage), it is because you have an active kemono account — you can unsubscribe from promotional emails through your account settings.
- Payment processors
- We share your transaction data with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank (online payment, e-wallet, mobile banking, local payment) as necessary to process deposits and withdrawals on kemono.
- Security vendors
- We use third-party fraud detection and encryption services to protect your kemono account. These vendors are bound by confidentiality agreements.
- Legal requests
- We may disclose your kemono account data if required by law, court order, or government authority in any jurisdiction where we operate.
- Anonymized analytics
- We share aggregated data (e.g., "10,000 Liga 1 bets placed in Jakarta in March") with business partners, but never personally identifiable information.
Cookies and Tracking on kemono
Our kemono platform uses cookies to maintain your login session and remember your preferences (e.g., language, display settings). These are essential cookies — without them, you would need to re-enter your password on every page. We also use session tokens to track your activity within kemono so we can detect fraud and improve performance.
We do not use tracking pixels, beacons, or third-party cookies that follow you across unrelated websites. Our kemono analytics are confined to kemono.bet; we do not track you on external sites. If you disable cookies in your browser, you may not be able to log into kemono or access your account.
Your Rights on kemono
We recognize your rights regarding your kemono account data:
- Accessyou can request a copy of all personal data we hold about you on kemono. Contact our support team, and we will provide a report within a reasonable timeframe.
- Correctionif your kemono profile contains inaccurate information (wrong name, outdated address), you can update it through account settings or request our support team correct it.
- Deletionyou can request deletion of your kemono account and associated personal data. We will delete most information immediately, though we retain transaction records for regulatory compliance (up to seven years).
- Data portabilityyou can request that we provide your kemono data in a portable format (e.g., CSV) for transfer to another service.
- Withdraw consentif you consented to specific kemono data uses (e.g., promotional emails), you can withdraw that consent at any time. We will stop that use immediately.
To exercise any of these rights on kemono, contact our support team through your account dashboard. Provide clear details about what you are requesting. We will respond within thirty days or notify you if we need more time due to the complexity of your request.
Data Security and International Transfer
We at kemono employ industry-standard security: encrypted connections (TLS/SSL), two-factor authentication, and firewalls. Our kemono servers may be located in jurisdictions outside your country of residence, which means your data may be processed and stored internationally. By using kemono, you consent to this international transfer, subject to applicable data protection laws.
We do not guarantee that our kemono data protection is impeccable — data breaches are a risk in any online service. If we experience a security incident affecting your kemono account, we will notify you as soon as we become aware, explain what information was affected, and describe what steps we are taking to remediate the issue.
Contact Us About Our kemono Privacy Policy
If you have questions about this kemono privacy policy, wish to exercise your data rights, or have concerns about how we handle your information, contact our support team:
- In-app chatavailable through your kemono account dashboard during business hours in English.
- Emailreach our kemono support team via the contact address shown in your account settings.
- Phonecall the support number listed in your kemono account dashboard.
We will respond to your inquiry within a reasonable timeframe and work with you to address any privacy concerns regarding your kemono account and data.
Our kemono Data Protection Summary
We at kemono collect only the information necessary to deliver our sportsbook (Liga 1, Piala AFF, Champions League), live-dealer casino, slot games, and esports markets. We protect your data with encryption, two-factor authentication, and secure server infrastructure. We do not sell your personal information, track you across unrelated websites, or send unsolicited marketing.
We comply with anti-money-laundering and fraud-prevention regulations in all jurisdictions where our kemono services operate. We retain transaction records for up to seven years as required by law. Your kemono account data is available to you at any time — you can request access, correction, or deletion through our support team.
Our kemono privacy practices may change as we grow or as laws change. We will notify you of material updates to this policy via email or by posting an updated version on kemono.bet. Thank you for trusting us with your information.